Replacement and Recovery

In Keen store, your satisfaction is our goal.


We made sure you were safe, Keen store doesn't allow the products to be retrieved or replaced.




Q: How can I replace or retrieve the damaged product?


A: We will be happy to serve you through customer service by emailing or contacting us.




Q: What are the steps if the order contains products that are different from the customer's?


A: Send or call customer service with purchase bill




Kane's store also ditches products destroyed by shipping companies and please get in touch with companies directly.