In Keen store, your satisfaction is our goal.
We made sure you were safe, Keen store doesn't allow the products to be retrieved or replaced.
Q: How can I replace or retrieve the damaged product?
A: We will be happy to serve you through customer service by emailing or contacting us.
Q: What are the steps if the order contains products that are different from the customer's?
A: Send or call customer service with purchase bill
Kane's store also ditches products destroyed by shipping companies and please get in touch with companies directly.